Privacy Policy

Effective Date: May 16, 2026
Last Updated: May 16, 2026

Welcome to WatersyTumbler (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://watersytumbler.com (the “Site”) or submit inquiries regarding our stainless steel tumblers, cups, mugs, and OEM/ODM services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

Contact details (name, company name, email address, phone number, country/region)
Business inquiry details (product specifications, order quantities, customization requirements, shipping preferences)
Communication records (emails, messages sent via contact forms or live chat)

b) Information Collected Automatically

Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps
Cookies & Similar Technologies: We use cookies to enhance user experience, analyze Site traffic, and understand visitor preferences. You may disable cookies through your browser settings, though this may affect Site functionality.

c) Third-Party Information

We may receive limited data from business partners, trade show referrals, or industry directories when they recommend potential clients to us.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

To Respond to Inquiries: Processing your RFQs (Request for Quotation), sample requests, and OEM/ODM project consultations
To Communicate: Sending quotations, production updates, shipping notifications, and order confirmations
To Improve Our Services: Analyzing Site usage to optimize product information, user experience, and customer support
For Legal Compliance: Fulfilling tax, customs, export control, and other regulatory obligations
For Security: Detecting and preventing fraud, unauthorized access, or other illegal activities

We process your personal data based on:

Your consent (when you submit a contact form)
Contractual necessity (when processing your orders)
Legitimate interests (improving our services and ensuring security)

3. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers: Trusted third parties who assist us in website hosting, email delivery, payment processing, logistics, and IT maintenance. These providers are contractually bound to protect your data.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

4. International Data Transfers

WatersyTumbler is headquartered in China. Your information may be transferred to, stored, and processed in China or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable data protection laws.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal and tax obligations
Resolve disputes and enforce our agreements

Typically, business inquiry records are retained for 7 years for accounting and customer service purposes, unless you request earlier deletion.

6. Your Rights and Choices

Depending on your location, you may have the following rights under applicable laws (such as GDPR, CCPA, or similar regulations):

Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request deletion of your personal data, subject to legal retention requirements
Restriction: Request that we limit the processing of your data
Objection: Object to processing based on legitimate interests
Data Portability: Request transfer of your data to another controller
Withdraw Consent: Withdraw consent at any time (without affecting the lawfulness of prior processing)

To exercise these rights, please contact us using the details provided in Section 9. We will respond within 30 days of receiving a verified request.

7. Security Measures

We implement industry-standard technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Access controls and authentication protocols
Regular security assessments of our systems

However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children’s Privacy

Our Site and services are directed at business professionals and wholesale buyers. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately, and we will promptly delete it.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

WatersyTumbler / Zhejiang Shuixi Industry & Trading Co., Ltd.
Email: watersy@hotmail.com
Address: -No. 46, Mudan South Road, Baiyang Street, Jinhua, Zhejiang, China
Phone: +86 18072824032

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page regularly.

Continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

11. Cookie Policy

Our Site uses cookies and similar tracking technologies to:

Remember your preferences and settings
Understand how visitors interact with our product pages
Improve Site performance and relevance

Types of Cookies We Use:

Essential Cookies: Required for basic Site functionality
Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics)
Preference Cookies: Remember your language or region settings